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Our Online Pharmacy and Storefront

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How to Set Up and Use Your Pharmacy Account with Central Veterinary

At Central Veterinary, we’re committed to making it easy for you to access the medications and products your pets need. Through our trusted online pharmacy, you can set up an account, order prescriptions, and manage your pet’s care—all from the comfort of home. Follow the steps below to get started, and don’t hesitate to contact us if you need assistance!

Step 1: Visit the Pharmacy Portal

Click the button above to access our online pharmacy portal. This will take you directly to the Central Veterinary Pharmacy, powered by Covetrus.

Step 2: Create Your Account

  1. Sign-Up Option: Once on the pharmacy page, look for the “Sign Up” or “Create an Account” option (this may vary slightly depending on the layout).
  2. Enter Your Information: You’ll need to provide some basic details, such as your name, email address, and a secure password. You may also be asked for your pet’s information to link their records.
  3. Verification: After submitting your details, you may receive a verification email. Check your inbox (and spam/junk folder) for a confirmation link, and click it to activate your account.

Step 3: Log In to Your Account

  1. Return to the pharmacy portal using the button above.
  2. Click “Log In” and enter your email address and password.
  3. If you forget your password, use the “Forgot Password” link to reset it via email.

Step 4: Browse and Order Medications

  1. Search for Products: Use the search bar or browse categories to find your pet’s medications or other products.
  2. Add to Cart: Once you’ve found what you need, click “Add to Cart.”
  3. Prescription Approval: If the item requires a prescription, our team will verify it with your account. Make sure we have your pet’s records on file or be prepared to provide prescription details.
  4. Checkout: Proceed to checkout, where you’ll enter your shipping address and payment information. Review your order and submit!

Step 5: Manage Your Orders and Auto-Ship Options

  • Track Orders: After placing an order, you can track its status through your account dashboard.
  • Set Up Auto-Ship: For recurring medications, consider enabling auto-ship to have items delivered automatically on a schedule that works for you.
  • Reorder Easily: Your past orders are saved in your account, making reordering quick and simple.

Tips for a Smooth Experience

  • Keep Your Info Updated: Ensure your contact details and pet records are up-to-date in your account to avoid delays with prescription approvals.
  • Contact Us if Needed: If you encounter any issues or have questions, reach out to our team at (510) 797-7387.
  • Check for Promotions: Occasionally, the pharmacy may offer discounts. Keep an eye out for these deals when browsing or checking out.

Need Help?

If you have any trouble setting up your account or placing an order, don’t hesitate to call us at (510) 797-7387 or email us at info@centralveterinary.com. We’re here to help you every step of the way!